You see the notification before you see the review itself, and your stomach drops a little anyway. Two stars. You read it three times, feeling defensive, then annoyed, then a little sick about what it might do to your listing. This is one of the most emotionally loaded moments in short-term rental … [Read more...] about How to Handle a Bad Review Without Losing Your Rating (or Your Mind)
Short Term Rental
The Real Cost of Answering Guest Messages Yourself at 2 AM
It is 1:47 AM and your phone lights up. A guest cannot find the door code. You are awake now, fumbling through the Airbnb app half asleep, typing out the same instructions you have typed a hundred times before. Five minutes later you are back in bed, except you are not really asleep anymore, you are … [Read more...] about The Real Cost of Answering Guest Messages Yourself at 2 AM
Why Every Short-Term Rental Host Eventually Needs a VA
Every short-term rental host reaches the same moment eventually. The listing that started as a side project or a smart investment has turned into a second job you never officially signed up for. Guest messages come in during dinner. A cleaner cancels the morning of a check-in. A review needs a … [Read more...] about Why Every Short-Term Rental Host Eventually Needs a VA
How Virtual Assistants Can Improve Customer Service for Your Short-Term Rental Business
Running a short-term rental business sounds dreamy, doesn’t it? You buy a cute property, post it on Airbnb, and then sit back while the money rolls in. Except it’s not quite that simple. In reality, running short-term rentals is more like juggling flaming swords while riding a unicycle. Between … [Read more...] about How Virtual Assistants Can Improve Customer Service for Your Short-Term Rental Business
How to Safeguard Your Short-Term Rental Against Damage and Theft
In the thriving market of short-term rentals, safeguarding your property against potential damage and theft is paramount. Welcoming guests from all corners of the globe into your home can be an enriching experience, financially and culturally. However, it also opens up the risk of unforeseen mishaps … [Read more...] about How to Safeguard Your Short-Term Rental Against Damage and Theft
How an Airbnb Virtual Assistant Can Help You
Owning an Airbnb can be a highly rewarding venture. You get to help other people enjoy their vacations while potentially earning very good money in the process. However, as financially and personally rewarding as Airbnb ownership can be, it’s also very time-consuming. If you try to manage everything … [Read more...] about How an Airbnb Virtual Assistant Can Help You